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CFS pioneered fully-integrated eCommerce within funeral home websites. Our unique model allows florists to list their own products, at their own prices, within the obituary system. This direct website to florist model eliminates traditional wire services, leaving more margin to share between CFS and the funeral home. This model also allows the florist to receive more money than they would from a wire service order.
Other website companies claim to maximize revenue for the funeral home, yet use wire services to fulfill orders. If this is the case, your website visitors and/or florists are being exploited.
CFS also allows you to offer additional products online, including videos, memorial books and other items that you define in the fully customizable online store system.
We build your new web site on our servers and provide you with a private link that allows you to review it. Once you are happy with the content, we assist you in switching your domain hosting from your current provider to our web servers. We can typically set up your new site within two weeks.
We'd be happy to make unlimited ongoing changes to your web site, free of charge. Your funeral home web site is also fully customizable by you, should you be interested in making changes yourself.
We will provide you with a site admin logon that allows you to add obituaries, upload photographs, approve condolences etc. In addition, once logged in, you'll find that each web site page is editable, allowing you to use our flexible drag/drop interface to make changes to your web site. However, making your own changes is entirely optional - we're also happy to make the changes for you, if you'd prefer us to do so.
No. Consolidated Funeral Services will pre-load all of your existing online obituaries, condolences, photographs and videos into your new site.
You provide us with the list of local florists that you want us to work with (as many or as few as you wish). We then work with them to incorporate their flower listings directly within the obituary section of your new web site.
When a web visitor views an online obituary, they see the option to pick out and send flowers from directly within the obituary section. Since your web site already knows the funeral and visitation details, and your funeral home address, the customer need only pick out the flower arrangement and pay for it. Our web site code then directly passes this order to your local florist (no wire services are used). Your florist then fulfills the order as normal. You have zero involvement in this process.
Yes. Most of the funeral home that we serve work with multiple florists. You can designate as many florists as you wish. We then incorporate each of them into our ordering system and allocate orders on an even basis. You can also select a specific florist to handle all orders for a particular service, if requested by the family (for example).
We make it very clear that customers are buying from your local florist. When someone makes an order, they receive an automated email from us that lists the florist's contact details, should they have questions about their order.
You are welcome to sell as many products as you wish, either fulfilled directly by you or by vendors that you work with. You will be given access to a 'store admin' facility that allows you to define and price products that you wish to sell online. You can also use this facility to list product catalogs (caskets, urns, vaults, markers etc.) with or without pricing.
You will never receive a bill from CFS, even if your website never receives an online order. We have been in business since 2008 and serve over 2,000 funeral homes across North America. We know for sure that you will receive orders and we are happy to rely on our portion of the commission to offset the cost of designing and maintaining your website.
We retain a portion of the commission from online flower and video sales, although you receive more than us. You keep the net proceeds from other products that you offer. This is the only way that we make money.
Many website providers assure funeral homes of a revenue stream from their websites, yet they still charge a monthly fee. To us, this is analogous to a mutual fund company claiming that they will grow your investment yet still levy a fee for their services, regardless of their performance - it strikes us as unreasonable.
We only get paid when you get paid - wouldn’t it be better if everyone else took this approach? Surely they would work harder to serve your needs, as their success is totally dependent on the value that their product provides to you. This is our philosophy and it's why we are putting more and more funeral home websites live each week.
We are the official technology partner of:
Do I need to be a Dodge customer in order to get a free website from CFS?
No. We are happy to work with all funeral homes in US and Canada.